Shipping & Age Policy – The Golden Leaf

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Last updated: October 2026

All online sales are made by The Golden Leaf, a DBA of Redd LLC, 3093 Village Point Road, Chesterton, Indiana 46304. This policy explains who we can sell to, where we ship, and how delivery works.

You must be 21 or older

We sell tobacco products only to adults 21 years of age or older. By placing an order you confirm that you, and the person receiving the package, are at least 21. We may ask for additional proof of age and may cancel any order we can’t verify.

Adult signature on every package

Every cigar order ships by USPS with Adult Signature Restricted Delivery. An adult 21 or older must show government-issued photo ID and sign for the package. USPS will not leave it at the door. If no one is available, USPS leaves a notice so you can arrange redelivery or pick it up at your post office.

Where we ship

We currently ship cigars only to the states shown at checkout. We add states as we complete each state’s requirements. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses or outside the United States.

Shipping cost and speed

Shipping is calculated at checkout from live USPS rates for your address and order weight. The price includes the adult signature fee.
Options are USPS Ground Advantage and USPS Priority Mail. Estimated delivery times are shown at checkout and are not guaranteed.
Orders ship within 1–2 business days of payment (Monday–Friday, excluding holidays). You’ll receive an email with tracking when your order ships.

Taxes

Applicable sales tax is calculated at checkout based on your shipping address.

Undeliverable, refused or returned packages

If a package is returned to us because it was refused, unclaimed, or couldn’t be delivered to an adult 21+, we will refund the cost of the cigars minus the original shipping cost. Shipping charges are not refundable once a label has been used.

Damaged or missing packages

If your package arrives damaged or something is missing, contact us within 7 days of delivery at orders@goldenleafcigars.com or (219) 250-5656, with your order number and photos of any damage. We’ll make it right with a replacement or refund.

Questions

Call us at (219) 250-5656 or email orders@goldenleafcigars.com.